When people repeat themselves, whether due to memory issues or conversation styles, it can be frustrating for the listener. But if you think of it as a refrain from a song or poem, then suddenly, it isn’t as annoying.
As a leader, each of your team members requires some supervision, but the frequency varies from person to person. I use a time scale model to determine the optimal cadence.
Sometimes, we meet incredible people who make a lasting impact on our lives. Tom Albright was an entrepreneur whose stories impacted my students and me profoundly.
Hiring employees who will become star players in your company requires more than matching a person’s skills to a job description. It’s about finding people with talent and passion and adjusting the role to fit them.
When creating a marketing plan to communicate your reality, sometimes it’s better to put the information in front of the customer and let them discover it themselves.
An anecdote illustrating that a creative communication plan can change the perception of your product.
Annual performance reviews provide employees with feedback to improve or increase their performance. I use a combination of the perception equation and a matrix to make these interactions as productive as possible.
Creating a tech company requires a solid team of engineers. Discover the top three factors that attract the best talent.
Sales Playbooks are a way to document your sales processes that allow you to quickly bring your new personnel up to speed. See one example of what this living document looks like.
Customers want results not empty words. Read this high-level case study to see how being upfront with a customer can lead to exceeding their expectations.