An anecdote illustrating that a creative communication plan can change the perception of your product.
Sales Playbooks are a way to document your sales processes that allow you to quickly bring your new personnel up to speed. See one example of what this living document looks like.
Exceeding Customer Expectations
Customers want results not empty words. Read this high-level case study to see how being upfront with a customer can lead to exceeding their expectations.
Brick Wall Anectdote: Succeed by Setting Priorities
To succeed in life and business, one must prioritize. Read about the three lessons I learned that help me set priorities.
Curtailing Bureaucratic Growth
Organizations must grow to survive, but unchecked bureaucratic growth can ruin an organization. I offer ways to battle this bloating at the micro and macro levels.
International Negotiating Models
The art of negotiation requires skill, but when the person sitting across the table comes from a different culture, frustration is often the result. This post shares strategies to overcome the divide.
Updated Sales Model with Seeq Process
This post is an update to my sales tracking model. My new methodology addresses the needs of my current organization, which has a hybrid Enterprise Sales and Product Led Growth sales model.
Establishing Spending Priorities with Constrained Resources
Most organizations go through a time with limited resources. This post discusses four spending priorities to successfully maneuver through these tough times.
Managing and Growing Customer Accounts
Account management is vital to growing your business. This five-step process develops customers into strategic partners, resulting in more than merely financial gains.
When Employees Want to Interview Elsewhere
While it may sound counterintuitive, having your employees interview elsewhere could make them more motivated and dedicated to your company.