A culture that reinforces correction of defects can be a value proposition as well as a continuous improvement device.
For the sake of mathematical modeling purity, I present an expanded version of the perception equation that includes the concept of bias.
The Perception Equation is a fundamental building block for developing leadership, management, and entrepreneurship skills.
An example from aviation history that illustrates the benefit of trying a new strategy to break through and achieve an enhanced performance.
A recap of a NASA training management class explores using synergistic decision making and consensus.