Excerpt from The New Psychology for Managing People
by Mortimer R. Feinberg et al.
- You decide what is to be done and make your decision clear to the group.
- You structure the jobs of subordinates so that they can see the track they have to run on.
- You let people know how they are doing, frankly and fully, at all times.
- You say NO clearly and forcefully when a no is called for.
- You seek your people out to discover what they are thinking.
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