A culture that reinforces correction of defects can be a value proposition as well as a continuous improvement device.
For the sake of mathematical modeling purity, expanded versions of the perception equation are presented.
The Perception Equation is a fundamental building block for developing leadership, management, and entrepreneurship skills.
An example from aviation history that illustrates the benefit of trying a new strategy to break through to achieve an enhanced performance.
Discussion of a NASA training class where the concepts of synergistic decision making and consensus were explored.
A key leadership skill is the ability to achieve consensus on decisions. My observation is that nearly everyone wants to make good decisions and to achieve a consensus among team members, but most seem to be stymied trying to achieve both objectives simultaneously.