A culture that reinforces correction of defects can be a value proposition as well as a continuous improvement device.
One of the challenges of managing engineers is making sure they are directing their energies on the most critical issues.
This parable is about how a non-core function can be an example of unchecked bureaucracy growth.
An anecdote illustrating the benefit of making one’s pie bigger rather than protecting one’s control.
An anecdote illustrating currency of exchange for building a working partnership.
An example from my time helping to manage a college campus for illustrating the need to develop communication plans to create the proper perception.
An anecdote illustrating that solving an organizational problem does not necessarily translate into the perception that the problem is solved.
An example from aviation history that illustrates the benefit of trying a new strategy to break through to achieve an enhanced performance.
Discussion of a NASA training class where the concepts of synergistic decision making and consensus were explored.